About these terms and conditions: This is general terms and conditions for open education delivered and invoiced by Decisionware AB. Selected courses, company specific courses, or courses delivered by our partners may have different terms and conditions. Such terms and conditions are then described in relation to each course and have precedence before these terms and conditions.
Registration: At registration, you will receive an automatically generated confirmation message within a minute or so. The message contains the registration information you have submitted. Please check carefully that the information you have submitted is correct. Please contact us if you don’t receive a message or if the information is not correct. At the latest two weeks before the course, we will send an information package with all practical information you need before the start of the course.
Cancellation and alteration policy: If you for any reason must cancel your registration, you can do that without cost up until 30 days before the course. Thereafter, up until 14 days before the course, 50% of the course fee will be charged.
If you cancel your registration later than 14 days before the start of the course we will charge the full course fee. You can always transfer your registration to a colleague from the same organization.
Satisfied customer promise: If a course fails to meet what we have promised, we guarantee that you can follow one of our equivalent courses without extra cost. The guarantee is valid only if you fulfil the knowledge requirements, and your profile is according to the anticipated audience for the course. Please contact us if you feel uncertain, and we will do our very best to help you.
Miscellaneous: This course willl be invoiced by Decisionware AB. All prices are in Swedish Krona (SEK) and excludes 25% Swedish VAT.
The course is invoiced at registration. Payment terms are 30 days net.
We reserve the right to cancel courses due to too few registrations or due to circumstances beyond our control. If a course is cancelled, paid course fees will be refunded.
Decisionware AB and its partners within the Nordic Systems Engineering Alliance provides professional competence development within product development and technical leadership. We follows the recommendations from the Swedish Authorized Education Companies (SAUF) regarding quality for professional continued education.